Customer Testimonials
Great service!
I recently had them come out to my home to install a new tankless water heater and was thoroughly impressed by their professionalism and attention to detail. The team arrived promptly and got to work right away, making sure to cover my floors with protective materials to avoid any potential damage. They installed the new tankless water heater efficiently and ensured that it was up and running in no time. What really stood out to me was how clean they left the work area - it was as if they had never been there! But what really sets KYPD apart is their willingness to go above and beyond. When I mentioned a slow-draining bathroom sink, Nazar took the time to investigate the issue and fix it for me free of charge. He was friendly and professional, and it was clear that he genuinely cared about providing excellent service.
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This company does excellent work at a reasonable price. I had my water line from the meter to my house replaced in approximately 3.5 hrs. They replanted grass seed and cleaned everything up. I'm extremely impressed with this company. Everyone was polite and courteous. I would definitely recommend them to anyone.
Quick response. Excellent work. Nazar is the best!
Called in the evening about an upstairs toilet leaking into the downstairs. They were there early the next morning to fix it! Professional, responded quickly, and fast repair! Thank you!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I called mid-day, needing my toilet flange re-set lower after changes in my flooring. They were able to get to me by the end of the day. The work was done well. They left the area cleaner than they found it, and provided hardware that was better than the original. They also locked my crawl space back when they were finished too! The two guys that came out were polite and professional. I was billed for exactly what was quoted me before the plumbers arrived. We will use them again as needed!
Professional, and quick response. Arrived within 40 minutes of my call. Very nice people and quick repair. I know who to call for a plumber from now on, Kentucky Plumbing PD !
Very professional. They kept me informed every step along the way. They stayed over to complete the job. Highly recommend and a good value!
I am so thankful for Kentucky Plumbing! They are kind, easy to work with, and efficient! They did a great job on replacing our hot water heater, and noticed that the other one was not inspected or nor had a permit. So they did that for us as well. Thank you Kentucky Plumbing!
The two gentlemen that came were very polite, knowledgeable, courteous and cleaned up the area after finished. I would recommend them to anyone that’s needs a repair done well. The best tradesman I have dealt with in years!
Excellent service and great company to work with. On time and very courteous. Would definitely recommend to anyone!
They do a great and efficient job. Very friendly and accommodating. Would recommend to others.
Nazar Gubenya from Kentucky Plumbing was so helpful and kept me up to date on the process. I’m very impressed with the outstanding service. Thank you for helping me.
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys will take care of you. Fast !!! Clean!!! Professional!!
Very good work!
Positive: Professionalism, Responsiveness, Value
5/5 stars! Great Service!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Positive: Professionalism, Quality, Responsiveness, Value
Positive: Professionalism, Punctuality, Quality, Responsiveness
Trustworthy guys worked hard, where in and out. Extremely professional, clean, and keep you up to date on their progress and pricing as they go, so no surprise totals. Recommend
Very pleased with service
They were kind, knowledgeable, efficient, clean and most of all professional! Would definitely use them again in future!
Vlademir and his assistant were very professional. They came and found the pipe was busted in two areas. They replaced the pipe and they kept everything neat and clean. Extremely polite fellows! I am totally satisfied with their work. However, when I scheduled the service, it would have been greatly appreciated to be told in advance of the triple cost of the service call. Very high bill due to the weather?
professional service provider.
One of the first businesses that I was able to get to respond on a holiday (Christmas). They were quick to schedule someone out and fixed a pretty large burst pipe in our exterior wall at minimal expense. Would use again and recommend!
Great service! Very professional, would recommend to anyone
KYPD was friendly, fast and efficient!! Our Service Rep, Daniel, was GREAT! I would recommend them for any service.
Have used this company two times. Once for installation of two toilets and the second time for a main waterline break. Both times the workers were professional, harding working and glad to show me what they were doing and why. I highly recommend this company. E. L. Miller
Efficient service, highly recommended for everyone's satisfaction.
Plumbing problems solved promptly with professional and friendly service, highly recommended company.
Quick and reliable plumbing service, recommended.
The best plumbing company around. Very Professional!! They came in and got the job done fast and they kept everything neat and clean!
Flawless water heater installation, excellent service and affordable prices.
Professional and very responsive. We needed a kitchen plumbing job finished that another company could not do. They made time and stayed late to get the job done for us. Will absolutely recommend and use again! Thank you!
Extremely satisfied with KYPD’s work. They replaced 2 toilets and fixed some plumbing work in our kitchen. They were thorough, communicative and reasonably priced. I plan to hire them again.
Needed someone to do the finish work for us and couldn’t be happier with the work we got done! Responsive, professional and fast! Will recommend and use again if needed.
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism
The service man, BJ came out the same day I called to repair my toilet leak. He was quick and proficient. BJ explained in detail what was causing the leak and what parts I needed to fix the issue. He was personable and I’ll use this company again. KYPD is the perfect logo for this company. Many thanks 😉
Did a recent photo shoot for these guys, absolutely great local company to work with. Happy to support such a fantastic local plumbing team. Looking forward to many more collaborations in the future.
Nazar is awesome. Not only did he replace the sump pump, he did it with a better pump and a check valve the builders did not do. Second time using KYPD. Always quality work!!! Will use again for all my plumbing needs.
Very good service, professional and timely
Nazar was very professional and knowledgeable. He was a complete pleasure to work with. I will recommend him and Kentucky Plumbing to our family, friends and business associates.
Professional company, the best of the best
These guys are communicative, professional, and they work fast. Everyone should hire them for all plumbing needs.
Very professional and timely service, repaired the handle on our toilet where it was not flushing. We received a message with the estimated time of service on the day of repair. Repair was done in a timely manner and for great value. We have used them previously for the faucet repair and plumbing leak detection as well. They have done outstanding job each time.
Nazar came and fixed leaks at two different addresses and was great did everything in a timely manner and was very nice they made sure everything was right for me I will diffently call them again when I need a plumbing job done thank you so mush
Quick response, job done perfectly. Recommended!
This is twice I've used this Company. They pay attention to detail and are very personal. Will use them in the future.
Prompt response, skilled plumbers fixed my leak, and shower at reasonable prices. Happy customer!
Courteous and reasonable.
Excellent service and speed. It was also extremely nice that they kept me updated through the whole repair process.
Good experience
These guys did a job for me. very prompt, professional. I will use again
Extremely good response time. Very up front with the cost prior to rendering the service. Exceptional all around.
We were very pleased with the work and time it was completed in. It was a good experience, and we wouldn’t hesitate to call them again. They were courteous, professional, and prompt. Thank you!
Was very good and helpful. They did a great job. Was very efficient and gave my husband a discount because he was a Veteran. They Love our Lord and savior. Thank you!!!
Had to replace an aging pipe from street to house. Showed up when they said. Very fair price, beat other quotes. Did a fantastic job very professional and cleaned up afterwards. Would call for another job in a heartbeat if needed.
Responded with-in 10 minutes and scheduled a repair at MY earliest convenience. Jake and two helpers arrived on time and repair was fast and I have had no issues since. Repair cost seems to be standard and I am very satisfied with the repaired. Will call on again next time needed.
These guys were responsive, and got the job done quickly. They dug up my waterline to repair a large leak, and took such care that they even kept the sod and put it back in place. That’s above and beyond what I expected!
Jake & assistant did a great job installing our water heater. They are skilled, honest, hard workers.
The KYPD team had to move plumbing including a gas line as well as adding new plumbing. Their work was efficient and professional. This is a bathroom renovation and one really impressive thing: they set the fiberglas tub on a cement foundation. Excellent and thoughtful work. Thanks guys
We were given Jake’s number by a neighbor as a recommendation. KYPD plumbing just finished up our final inspection on a 5300 square-foot remodel of 100-year-old home. The entire home was re-plumbed including water line and sewer line to the street. I would recommend Jake and his crew for any job! They showed up on time, did excellent work, and got the job done quickly. Jake personally came to make sure all of our fixtures were in correctly even though we had to troubleshoot the Ikea vanities I had ordered. I will also mention that in the chaos of remodeling a home with many kids, we had a vanity show up that was not fully put together and to help things keep moving, one of his guys built it and installed it, no questions asked. I also appreciated their attention to detail and setting vessel sinks. Jake, the owner, was patient and fair throughout the whole process—even in the midst of a pandemic! We are so thankful we found such great plumbers!
Jake knew exactly what needed to be done to fix my plumbing issues and did so with professionalism, expedience, and quality. I have been very pleased with all of the work they have completed in my home and would highly recommend them!
These guys were great. Very professional but yet laid back. I recommend them to anyone needing any kind of plumbing to repair or replace.
Just built a new house Kentucky Plumbing did the internal work at the last minute I had to call and make a request to see if they could install a dishwasher a young man by the name of Billy showed up that was absolutely amazing very professional very detail-oriented very good attitude and was very eager to help solve and resolve my issue keep up the great work guys the owners first name was Jake very positive gentleman anybody in the Northern Kentucky area from Lexington on up I highly recommend Kentucky Plumbing
Whatever you think of when you think of great service, this crew was it. Thank you, Jake and crew. Will definitely call them first with all future needs.
Jake and his crew were very efficient and professional. I had 3 prior plumbing crews work on installing an expensive bathtub on my top floor and none were able to achieve it without leakage and damage to the below floors. Jake and his crew worked out what the issue was and repaired it flawlessly it has now been 6 months and I have not had any further issues. Highly recommend.
Excellent plumbing service, fixed the issue promptly. Friendly and professional staff.
KYPD is a great company. I called them at 10 pm with our shower drain completely stopped up. Jake was out within minutes. He fixed the shower drain and we haven't had any problems since. Professional people, professional work, great prices!
Best Plumbers in town, Hands down! Super reasonable prices. Amazing quality work! They're plumbing my family home right now. Nothing has ever been off-schedule. All employees that I've met so far are unbelievably polite and respectful. I wish more companies would be as well-managed and professional as KYPD LLC. Keep Up the Good Work!!!
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If for any reason you are not completely satisfied with our installation, service, or repairs, we will do the job again to your satisfaction, free of charge.
We will return to your home for the life of the product we installed to correct any installation or workmanship issues free of charge.
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